Well, we could go on for a quite a while how proud of our services we are. Please take the time to read the FAQ’s below for some of our most commonly asked questions. Then please go to our About Us page and check out our "Why Choose Us?" section as you will find all sorts of reasons for selecting Answer National as your telephone answering service.
If you are not with Answer National, you probably are. To see if you really are paying too much, please go to our rates page to try our exclusive Create-A-Rate calculator and customize your own rate plan or choose from one of our Popular Packages. Of course, you may call us at 1-800-440-3310 at any time for a consultation.
We can serve clients, large and small, worldwide.
Yes, for over 30 years, we have been here around the clock to serve your needs.
All of our professionally trained, live operators are located in our call center in the Heartland of America. We don’t outsource your calls and we do not use work at home operators.
Yes, we are fully HIPAA compliant and offer encrypted messaging services for medical accounts. Please call us at 1-800-440-3310 for further details.
Yes, we offer a variety of voicemail options or a combination of live operator services and voicemail options.
We have several options available for message delivery. Most clients choose to have their messages sent directly to their email address. We can text to any mobile device if you prefer, or we can deliver to your voice mail or have our staff call you directly with your messages. It is entirely up to you.
Of course, we will answer exactly how you tell us to.
Prompt answering is a hallmark of quality service. We make great efforts to be properly staffed at all times so we can provide you with the best service possible.